A strategic and truthful deep dive into the state of your client relationships that is designed to reveal what’s resonating, what’s being missed, and what your brand is actually communicating across every touchpoint.
This includes a client relationship questionnaire, a review of your engagement, loyalty, and audience indicators, an experience evaluation of your on-boarding, service, and off-boarding processes, and a scan of your visual identity, messaging, and online presence.
Leave with a clear snapshot of your brand’s relational health, a PDF summary of insights, and tailored recommendations to guide you.
A Required Introduction.
Audit implementation
Relationship marketing strategy
Client engagement calendar
Monthly strategy sessions
Communication templates
One Month
Everything in Ignite, plus:
Client segmentation strategy
Tailored communication plan
Client campaign concept
Three Months
Everything in Build + Ignite, plus:
Full system blueprint + buildout
Monthly campaign concept
1:1 ongoing coaching + feedback
Bi-monthly strategy sessions
End-of-engagement follow-up
Six Months
